1. Order Processing

• Orders are usually processed within 1–3 business days after payment confirmation.

• Orders placed on Sundays or public holidays may be processed on the next working day.

• Delivery timelines may vary depending on location, courier availability, and external conditions.

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2. Shipping Partners

We ship products through trusted third-party courier and logistics partners across India.

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3. Delivery Time

Estimated delivery time:

• Metro Cities: 3–7 business days

• Other Locations: 5–10 business days

Delivery times are approximate and not guaranteed.

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4. Tracking Information

Once your order is shipped, tracking details may be shared through SMS, email, or WhatsApp (if available).

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5. Responsibility After Shipment

Once the order has been handed over to the courier or logistics partner, Jai Hind Sports Line shall not be held responsible for:

• Delivery delays

• Lost shipments

• Damaged packages during transit

• Incorrect handling by courier services

• Failed delivery attempts

• Theft or loss after delivery confirmation

Any shipping-related issues after dispatch must be resolved directly with the courier partner using the provided tracking details.

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6. Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

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7. Damaged or Open Packages

If the package appears damaged or tampered with at the time of delivery, customers are advised to:

• Refuse delivery immediately, or

• Record proper photos/videos before opening

Claims made after accepting the package may not be entertained.

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8. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

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